I Don't Think So, Pal

Every month or so for the last six months, I remember that I need to call and have my cesspool pumped. Well, I actually thought of it yesterday while I was home and had the business card with their name and number in front of me (not that I am loyal, but there is a backstory as to why I stick with the same company. I will save that story for a rainy day)!

So, I call around noon time and talk to the guy and he said he can send someone out that afternoon. Cool. He asked me where my tank was, so I told him it was in the back of the house. That part is important to remember for later in the story. Literally, the truck was at my house within five minutes. I was shocked, but hey, that was fine by me. I do have an old tank in the front yard, but it's not used, so I never even mentioned it. I assumed specifially telling them that the tank is in the back would be enough. My bad.


About a minute after the truck pulled up, my doorbell rang. It was the guy and he informed me that he opened the lid to the old tank I had in front (not even sure as to why when I specifically said my tank was in the back). The tank in front hasn't been used in about 30 years and is bone dry. Anyway, he said when he opened the lid, because it was so old, it crumbled, which apparently is common because it was so old. He assured me it was not a problem and he would send someone out that afternoon to fix it. Ok, great. He did his thing and left (with a gaping hole in my front yard).


So, about two hours later the guy that came to fix the broken cesspool lid. I didn't even know he was here until he rang the bell with an invoive for $184. WHAT??? I went into psycho bitch mode and told him there was no way in hell I was paying ANYTHING for it. I told him that it wasn't my fault the dude opened the wrong tank, even though I specifically told him it was the one in the BACK! And I also told him that the guy out to pump it never, ever indicated that I would have to pay for it. The guy (quivering) said he was going to call the office and went to his truck to do so. He came back a few minutes later and said they would split it with me. I sternly reminded him that it was in no way, shape or form my fault and I was not paying a penny for anything. I told him to take his damn cover and get lost.


I immediately got on the phone and called the office myself. I told them the same thing that I told the guy, plus I told them that I have two little kids and if they fall in that gaping hole that they caused and get hurt because of it, there will be HELL TO PAY. She put me on hold and when she came back she said some nonsense about how they thought I wanted a brand new cover (for $184!!!), but could get me a "used" cover. They apparently save them from jobs that they did. I told her that I didn't give a crap what they did as long as the big hole was covered SAFELY and I also reminded her that I was not paying for it. She said they would take care of it.


I looked out my kitchen window about a half hour later and behold there was a cover on it. Chris came over last night and checked it and said it was on there securely, so it's all set. GOOD.